Shipping & Returns
Find out details about our delivery and returns services
Shipping Policy
* For deliveries in France in 2 to 5 working days:
- Free priority follow-up delivery from 40€ purchase, 2.90€ for orders of a lower amount
- Free colissimo delivery from 60€ purchase, 5,90€ for orders of a lower amount
* For deliveries in the European Union in 3 to 8 working days:
- Free international delivery from 60€ purchase, 6.95€ for orders of a lower amount
- Free international colissimo delivery from 90€ purchase, at 9,90€ for orders of a lower amount
*
For international deliveries in 1 to 2 weeks:
International letter delivery without signature (maximum 2kg) free from 90€ of purchase, depending on the mass for orders of a lower amount (6.95€ from 0 to 100g, 12.65€ from 100 to 250g, 17.35€ from 250 to 500g, 29.30€ from 500g to 2kg). You will receive the tracking number by email at the departure of the package.
Any customs or import taxes are the responsibility of the buyer. We are not responsible for delays caused by customs.
Any customs or import taxes are the responsibility of the buyer. We are not responsible for delays caused by customs.
The risks related to transport are borne by the purchaser from the moment the items leave the workshop of My Deer. Any protest (damage during transport, condition of the packaging) must be made to the carrier within three days from delivery.
Return & Exchange Policy
Exchanges or returns accepted within 14 days. Shipping costs are the responsibility of the buyer. If the returned item is not in the original condition and packaging, any loss of value is borne by the buyer.